We limit how, and with whom, we share your company’s information based on your choice. RDT will only share your company’s information with others:
We collect only the information necessary to deliver the products and services you request. RDT collects only the company’s information necessary to serve your data analytics needs, to protect against fraud, and to fulfil legal and regulatory requirements. We collect the following:
We establish safeguards to ensure the security and confidentiality of your information.
RDT restricts access to your company’s information to our employees who need it to do their job. Employees with access to your information are required to strictly maintain the confidentiality of all Client information.
RDT maintains physical, electronic and procedural safeguards that comply with Industry standards to protect your company’s information. We routinely test our information systems and website to ensure that unauthorized access does not occur.
We maintain your privacy even after you cease to be our Client.
We take every reasonable precaution to protect your information. When you submit information to us through our website, your information is protected both on-line and off-line. All data transferred from / to the RDT internal network, from / to an external entity, is encrypted to industry standards (256 bit encryption). Please keep in mind that messages you send to us by e-mail may not be secure.
We maintain appropriate physical, electronic and procedural safeguards to ensure the security, integrity and privacy of your personal information within our company. Only those employees who require your organisation’s information to perform a specific job are granted access to your organisation’s identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices.
RDT may use internet browser “cookies”. A cookie is a small line of text that is stored by your browser on your computer. Our cookies do not contain any personally identifiable information. We use them to measure visits and improve content and navigation on our website.
We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimise, and serve ads based on someone's past visits to your website. We adhere to Google’s policies about interest-based advertising and sensitive categories when doing so.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Some features of RDT’s website and service, such as personalisation and account information, require that cookies be turned on. If you wish, you can turn on your browser cookie preference when using these features, and then turn them off when you visit other websites.
We are committed to providing our Data Analytics solutions to our Clients in compliance with applicable laws and regulations in general and data privacy laws such as the EU General Data Protection Regulation (GDPR) in particular.
We seek to partner with our Clients and their users to help them understand how we achieve data privacy compliance as processor and how the RAPid platform enables our Clients to achieve data privacy compliance as controller.
Effective as of May 25, 2018 the GDPR will replace the currently applicable EU Data Protection Directive. Unlike the Data Protection Directive, the GDPR will have direct effect in all EU member states without any need for local implementing legislation and it will override existing national privacy laws.
Besides strengthening and standardizing user data privacy across the EU nations, the GDPR will require new or additional obligations on all organisations that handle EU citizens’ personal data, regardless of where the organisations themselves are located.
Whenever the Data Protection Directive or the GDPR applies to our Clients they are deemed the controller of the personal data included on the RAPid Platform and RDT is deemed the processor. As such, both RDT and our Client have to comply with their respective obligations under the Data Protection Directive and the GDPR accordingly. One side of these obligations relates to the controller-processor relationship, while the other side relates to the controller obligations vis-à-vis the data subject, typically the user of the RAPid Platform (i.e. employees, contractors and partners of our Clients).
We expect our Clients and their users to comply with all applicable laws and regulation in connection with the use of the RAPid Platform, in particular making sure, that our Clients have all rights and consents necessary to allow RDT to use and process such data.
As a service provider, RDT is committed to supporting our Clients in their compliance activities, including as outlined in GDPR Chapter III (Rights of the data subject), most notably the rights of access and rectification (Art. 15 + 16 GDPR), right to erasure or ‘right to be forgotten’ (Art. 17 GDPR), right to data portability (Art. 20 GDPR), and right not to be subject to automated decision-making, including profiling (Art. 22 GDPR).
Data privacy is at the heart of RDT’s operating model. Our existing RDT compliance program is comprehensive and based on globally accepted standards. It includes compliance certifications such as ISO 27001 and ISO 9001. In light of the upcoming GDPR, our Legal, Security, Operations and Product teams have operated a RDT GDPR readiness project, working towards meeting the May 2018 deadline.
(*The following section refers to the Gartner Blog “Smarter with Gartner” on GDPR)
Gartner lists the top 5 priorities for organisations to focus on to ensure compliance when GDPR comes into effect.
Below we explain RDT’s position relating to these priorities:
#1 - Determine Your Role Under the GDPR
As a cloud-based data analytics solutions provider, RDT is processing data on behalf of its Clients using the RAPid Platform; therefore RDT is seen as a data processor under the GDPR. In light of existing data privacy laws and data security measures generally expected from a global cloud service provider such as RDT, we have already implemented an information security program consisting of policies and procedures to help ensure that RDT is acting in accordance with current and new compliance requirements when providing our services.
#2 - Appoint a Data Protection Officer
The GDPR will require some organisations to designate a Data Protection Officer (DPO). Organisations requiring DPOs include public authorities, organisations whose activities involve the regular and systematic monitoring of data subjects on a large scale, or organisations who process what is known as sensitive personal data on a large scale. At RDT we have appointed a Main Board member to this role.
#3 - Demonstrate Accountability in All Processing Activities
Our RDT compliance program is already comprehensive and based on globally accepted standards. Its effectiveness is periodically attested to by 3rd parties under various compliance certifications (e.g., ISO 27001, ISO 9001, CREST). RDT has implemented an information security program consisting of policies and procedures that define how system information is entered, managed, and protected. RDT’s current information security program is further specified in our Master Subscription Agreement (MSA) as well as our Data Processing Agreement (DPA). In particular, RDT commits to monitor, analyse and respond to security incidents in a timely manner in accordance with RDT’s standard operating procedure, which sets forth the steps that RDT employees must take in response to a threat or security incident. RDT continues to invest in growing global security capabilities.
#4 - Check Cross-Border Data Flows
#5 - Prepare for Data Subjects Exercising Their Rights
Within the RAPid Platform, our Clients use the personal data of their users to interact with each other in order to better manage their data analytics. These acting individuals are the data subjects and our Clients - acting as data controllers - need to be able to answer certain legitimate requests under the GDPR. As such, our Clients will look to RDT as service provider and data processor to offer functionalities within the RAPid Platform that enable our Clients to achieve compliance. Our internal product design processes are focused on the user and their positive and productive experience on the RAPid Platform. In light of GDPR, RDT periodically reviews the RAPid Platform features in order to validate that the RDT platform provides the required functionalities to our Clients.
Ensuring the privacy and security of our Client’s data is an ongoing commitment for RDT. As we continue to approach the May 2018 GDPR deadline we will update this website to reflect any GDPR-related developments.
Download the full text of the GDPR (PDF English) - http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=EN
Download the full text of the GDPR (Website with various language versions) - http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:32016R0679
UK - Information Commissioner's Office on GDPR - https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/
Eversheds Sutherland on GDPR - https://www.eversheds-sutherland.com/global/en/what/publications/gdpr/index.page
Cordery GDPR Navigator - http://www.corderycompliance.com/solutions/cordery-gdpr-navigator/
We collect information about you when you use our website (for example contact us with a query or download a report), register for one of our newsletters, or email us directly.
If you provide us with personal information such as your name, address, email address or job title, we will collect and store that data. We also might collect information regarding which Rosslyn website pages you have visited and when.
We’d like to keep in touch with you about the latest research, best practice and innovations in analytics technology. We design our content to share skills and support you in your role.
We may use your information to:
We review our retention periods for personal information on a regular basis. We will only hold your personal information on our systems for as long as is necessary for the intended purpose when you provided your data.
You will always have a choice about whether or not to receive communications from us. If you do not want to hear from us, you can update your preferences using this form at any time.
If you have any further questions about your privacy or communication preferences, please contact us at email@example.com.
The accuracy of your information is important to us. You have the right to ask for a copy of the information Rosslyn holds about you, please contact firstname.lastname@example.org and we will provide your information for you to review or amend as needed.