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Organizations of all sizes are increasingly choosing software as a service as an
alternative to aging, on-premise ERP systems, which are slow to implement, costly
and complex.
In a groundbreaking survey of 1,322 organizations, the Panorama Consulting Group published a report in early
2009 that “identified the actual benefits, drawbacks, risks, and overall results
experienced by organizations implementing ERP software across the globe.”
Caution, the findings may be surprising:
- Implementation time – The average implementation time for an ERP system:
SAP 20 months; Oracle 18.6 months; Microsoft 18 months. Tier II: 17.8 months.
- Post-implementation reliability – Following the “go-live” of the software
system, 57 percent of participants suffered operational stoppages
- Executive satisfaction –The average satisfaction rating: SAP 73 percent;
Oracle 62 percent; Microsoft 69 percent. Tier II: 70 percent.
- Business results – 79 percent of ERP implementations realize less than half
of expected business benefits.
- Total costs –The average EPR implementation costs: SAP $16.8 million; Oracle
$12.6 million; and Microsoft $2.6 million. Tier II average: $3.5 million
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It is no wonder why decision-makers are turning their backs to ERP systems: The
tangible benefits of software as a service as a proven delivery model are enormous,
especially in today’s economic climate when IT budgets are under scrutiny:
Benefits of SaaS:
- No hidden costs – one set price that covers hardware, software and maintenance
- Immediate set-up – requires no consultants, hardware or software installations
- Customization and scalability – run as needed advanced analytic applications
- On-demand – real-time information available to multiple users via the internet
- Realignment – focus business users on decision-making, not on data or IT
management
Software as a service is an alternative that can deliver faster, better and more
measurable results including a proven return on investment. This may explain why
Gartner, for example, forecasts that the global enterprise market for software as
a service will rise by nearly 22 percent in 2009.
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“Analytic applications delivered as a self-service over a web platform are ideal
for SMBs requiring pay-as-you-go access to spend intelligence at a very low price
point,” said Jeffrey M. Kaplan, Managing Director, THINKstrategies, Inc “Rosslyn Analytics has a solution that
not only gives multiple users immediate visibility into company-wide spends data,
but enables executives to reduce costs by automating and managing business processes.”
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